案例简介：你对你的客户了解多少？今天是 # gettknowyourcustomersday2021，所以我们整理了一些技巧来帮助您更好地了解您的客户!1.自定义您的客户交互在与新客户或老客户通信时使用不同的消息。您希望您的客户感到特别，您可以通过将每个人作为一个个体而不是另一个客户来实现这一目标。2.调查您的客户了解客户需求的一个好方法是通过调查他们。例如，您可以发送不定期的调查，以征求客户对他们最喜欢的产品，对现有产品应进行哪些更改以及应将哪些产品添加到您的产品线的反馈。当你的客户觉得他们对你提供的东西有意见时，它可以帮助建立忠诚度。作为一个小企业主，你可能会与你的客户有密切的联系，你可以利用这一点。为客户忠诚度提供特别折扣，根据您对客户兴趣的了解推荐特定产品，并始终纠正不愉快的经历。4。保持个性化，而不是交易性，而不是在销售时咄咄逼人，试着更具协商性和对话性，这样客户就能理解你的意图是纯粹的。这可以帮助改善他们对您品牌的认知，并加强您与客户的联系。5.表达你的感激之情就像你对支持你的朋友和家人一样，确保你的客户知道你认识到他们的重要性。考虑邮寄感谢卡或折扣给你的消费者，以感谢他们购买你的商品和服务。

案例简介：How well do you know your customers? Today is #GetToKnowYourCustomersDay2021, so we put together a few tips to help you get to know your customers better! 1. Customize your customer interactionsUse different messages when communicating with a new customer or a veteran customer. You want your customers to feel special, and you can achieve this by approaching each one as an individual rather than just another customer. 2. Survey your customersA great way to stay informed about your customers' needs is by surveying them. For example, you can send out occasional surveys to elicit customer feedback on what products they like best, what changes should be made to existing products, and what products should be added to your line. When your customers feel like they have input on what you are providing, it can help build loyalty.3. Go above and beyond As a small business owner, you will likely have a close connection to your customers, and you can use this to your advantage. Offer special discounts for customer loyalty, recommend specific products based on what you know about a customer's interests, and always remedy an unpleasant experience.4. Keep it personal, not transactionalRather than being aggressive when selling, try to be more consultative and conversational so clients understand your intentions are pure. This can help improve their perception of your brand and strengthen your bond with your customers. 5. Show your appreciationJust as you would with supportive friends and family, make sure your customers know you recognize their importance. Consider mailing out thank you cards or discounts to your consumers to thank them for purchasing your goods and services.

阿里巴巴 - How well do you know your customers? Today is #GetToKnowYourCustomersDay2021, so we put together a few tips to help you g

案例简介：你对你的客户了解多少？今天是 # gettknowyourcustomersday2021，所以我们整理了一些技巧来帮助您更好地了解您的客户!1.自定义您的客户交互在与新客户或老客户通信时使用不同的消息。您希望您的客户感到特别，您可以通过将每个人作为一个个体而不是另一个客户来实现这一目标。2.调查您的客户了解客户需求的一个好方法是通过调查他们。例如，您可以发送不定期的调查，以征求客户对他们最喜欢的产品，对现有产品应进行哪些更改以及应将哪些产品添加到您的产品线的反馈。当你的客户觉得他们对你提供的东西有意见时，它可以帮助建立忠诚度。作为一个小企业主，你可能会与你的客户有密切的联系，你可以利用这一点。为客户忠诚度提供特别折扣，根据您对客户兴趣的了解推荐特定产品，并始终纠正不愉快的经历。4。保持个性化，而不是交易性，而不是在销售时咄咄逼人，试着更具协商性和对话性，这样客户就能理解你的意图是纯粹的。这可以帮助改善他们对您品牌的认知，并加强您与客户的联系。5.表达你的感激之情就像你对支持你的朋友和家人一样，确保你的客户知道你认识到他们的重要性。考虑邮寄感谢卡或折扣给你的消费者，以感谢他们购买你的商品和服务。

阿里巴巴 - How well do you know your customers? Today is #GetToKnowYourCustomersDay2021, so we put together a few tips to help you g

案例简介：How well do you know your customers? Today is #GetToKnowYourCustomersDay2021, so we put together a few tips to help you get to know your customers better! 1. Customize your customer interactionsUse different messages when communicating with a new customer or a veteran customer. You want your customers to feel special, and you can achieve this by approaching each one as an individual rather than just another customer. 2. Survey your customersA great way to stay informed about your customers' needs is by surveying them. For example, you can send out occasional surveys to elicit customer feedback on what products they like best, what changes should be made to existing products, and what products should be added to your line. When your customers feel like they have input on what you are providing, it can help build loyalty.3. Go above and beyond As a small business owner, you will likely have a close connection to your customers, and you can use this to your advantage. Offer special discounts for customer loyalty, recommend specific products based on what you know about a customer's interests, and always remedy an unpleasant experience.4. Keep it personal, not transactionalRather than being aggressive when selling, try to be more consultative and conversational so clients understand your intentions are pure. This can help improve their perception of your brand and strengthen your bond with your customers. 5. Show your appreciationJust as you would with supportive friends and family, make sure your customers know you recognize their importance. Consider mailing out thank you cards or discounts to your consumers to thank them for purchasing your goods and services.

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阿里巴巴 - How well do you know your customers? Today is #GetToKnowYourCustomersDay2021, so we put together a few tips to help you g

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